I’ve posted articles previously on the Dynamics CRM 4.0 Applications exam, and the Customization and Configuration exam, and it was recently pointed out to me that I’d never posted one on the Installation and
Deployment exam.
Sorry! I didn’t mean to disrespect this exam (even though I didn’t like it as much as the Customization and Configuration [...]

A couple of posts ago I mentioned my recent Bellevue delivery of a round of Dynamics CRM bootcamps and included a link to a fairly complete demonstration of how to configure and use the Service Calendar. I actually made a number of Camtasia recordings that week that are pretty good (if I do say so [...]