May 23, 2010 – Dynamics CRM 4.0 is a great platform for building custom apps, and if you’re interested in learning how to do that, I’ve got some good options for you. Here’s a short summary.

Back in the old good days, Microsoft Learning used to have some practice tests for the Dynamics CRM 4.0 certification exams. For a long time they were a staple of the CRM 4.0 training & certification bootcamps I ran for Microsoft: at the end of one of the classes I’d walk through them, ask the students [...]

It’s been a while since I posted an “all-up CRM 4 training and certification” article, so without further ado, here it is, starting with the core skills areas:
Applications

Course: Applications in Dynamics CRM 4.0
Link to MS course page: http://www.microsoft.com/learning/en/us/syllabi/8913b.aspx
Certification exam: http://www.microsoft.com/learning/en/us/exams/dynamics/632.mspx
Editorial comments:  The Applications class is quite good (if you get a good instructor!), but it [...]

Dynamics CRM 4.0 is a great CRM. It’s got great integration with Outlook, is available in both hosted and on-premise versions, and has excellent out of the box support for the primary “CRM” scenarios: sales, marketing, service management, service scheduling. The hosted (”CRM Online”) version even has a very nice new implementation of Internet Marketing [...]