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Services

If you are migrating to Dynamics CRM, upgrading, trying to customize it…or just need some advice and help, you don’t need to go it alone! Our business is helping individuals and organizations large and small get the most out of Dynamics CRM. Here’s our web site: www.IMGinc.net

Whether you need an hour’s worth of advice, skills for your internal staff,  or custom application development, there are lots of ways we can put our experience to work for you.

If you would like further information about any of the services we offer, please fill out this form, or click the Request Information link at the top of the page. 

Dynamics CRM Consulting

• Upgrade, implementation and migration assistance. Successful CRM projects require effective planning and management, whether you’re migrating from another platform, upgrading, or starting from scratch. We have the experience, product expertise and consulting skills to guarantee your project is a success.  
• Customization planning and execution. Dynamics CRM is a powerful platform for customization, but successful customizations require extensive experience and a thorough understand of its capabilities. We’re passionate about this platform’s customization capabilities, and our enthusiasm is tempered by deep knowledge and experience.
• Workflow design and creation. One of the biggest improvements in CRM 4 is its powerful workflow engine, and we can help you leverage CRM 4 workflows to automate your most important business processes. This is an area where your consultant needs as much business savvy as technical, and one where our 20+ year track record makes us your ideal partner.

Dynamics CRM Training and Skills Development 

We’ve long been one of the industry’s leaders in training and skills development, and our “skills-centric consulting” model means we build knowledge transfer into every engagement. Our approach works great for enterprises that want to implement Dynamics CRM and get their staff trained for ongoing self-sufficiency, as well as for Microsoft Partner firms ramping up employees or a brand new CRM practice.

Here are just two of the many ways you can benefit from our skills-centric consulting:

• Our Solution Workshops go far beyond traditional instructor-led training, and deliver the skills you need in the context of designing and developing your CRM solution. If you need your internal staff to support and customize your CRM, we can help you develop the required skills and your solution at the same time.
• Our Dynamics CRM 4.o Skill-Packs are a great combination of self-paced learning content and expert support. Whether you need to get certified on CRM 4 or just need to learn it with a flexible combination of any-time learning and live support, find out what hundreds of Microsoft Partners already know about how effective a Skill-Pack subscription can be!    

 Here’s the Dynamics CRM Learning Center on our web site. 

About IMG    

Richard is the president and founder of IMG, a Microsoft Gold Certified Partner specializing in Dynamics CRM and SharePoint. IMG is a two-time winner of Microsoft’s worldwide Partner of the Year award for Learning Solutions, and we’d love to have a discussion about how our skills-centric consulting services can help solve your business challenges.

Here’s the brand-new (as of October, 2009) Joomla-based web site, www.IMGinc.net