Comments for Richard Knudson's Dynamics CRM Trick Bag http://www.dynamicscrmtrickbag.com Building business value on Dynamics CRM Fri, 19 Mar 2010 00:22:51 -0700 http://wordpress.org/?v=2.8.6 hourly 1 Comment on Does Dynamics CRM REALLY Work with IE 8? by Richard Knudson http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1325 Richard Knudson Fri, 19 Mar 2010 00:22:51 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1325 Hi Natasha, Actually, I had a very instructive conversation with Matt and wrote up the results in a subsequent post: http://www.dynamicscrmtrickbag.com/2010/02/25/crmonline-ie8-yes/ My experience has been that if you follow those steps, it works flawlessly. Let me know what you think, and thanks for reading. Hi Natasha,

Actually, I had a very instructive conversation with Matt and wrote up the results in a subsequent post: http://www.dynamicscrmtrickbag.com/2010/02/25/crmonline-ie8-yes/

My experience has been that if you follow those steps, it works flawlessly. Let me know what you think, and thanks for reading.

]]> Comment on Does Dynamics CRM REALLY Work with IE 8? by Natasha http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1324 Natasha Thu, 18 Mar 2010 23:30:40 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1324 So......what ended up happening with Matt? I have also been experiencing a lot of bugginess for client systems that is making me very uncomfortable.... So……what ended up happening with Matt? I have also been experiencing a lot of bugginess for client systems that is making me very uncomfortable….

]]> Comment on URL-Addressable Forms and Internet Explorer Tab Sets by Booker http://www.dynamicscrmtrickbag.com/2009/11/20/forms-tabsets/comment-page-1/#comment-1273 Booker Tue, 09 Mar 2010 01:13:09 +0000 http://www.dynamicscrmtrickbag.com/2009/11/20/url-addressable-forms-and-internet-explorer-tab-sets/#comment-1273 And this is the reason I like www.dynamicscrmtrickbag.dom. Love the post. And this is the reason I like http://www.dynamicscrmtrickbag.dom. Love the post.

]]> Comment on CRM Add-on Vendors Roundup by Sales Intelligence http://www.dynamicscrmtrickbag.com/2010/03/08/crm-add-on-vendors/comment-page-1/#comment-1271 Sales Intelligence Mon, 08 Mar 2010 18:35:58 +0000 http://www.dynamicscrmtrickbag.com/?p=1912#comment-1271 Richard, thanks again for including SalesView in your CRM Trick Bag. From the list above I see we're in good company. And thanks also for creating that excellent demo on YouTube. It's at 225 views and counting! http://www.youtube.com/watch?v=2tetOFO8iRI Happy hunting! -marc Richard, thanks again for including SalesView in your CRM Trick Bag. From the list above I see we’re in good company. And thanks also for creating that excellent demo on YouTube. It’s at 225 views and counting! http://www.youtube.com/watch?v=2tetOFO8iRI

Happy hunting!
-marc

]]> Comment on Sending E-mails with Dynamics CRM Workflows by Richard Knudson http://www.dynamicscrmtrickbag.com/2010/01/12/send-emails-with-workflows/comment-page-1/#comment-1228 Richard Knudson Mon, 01 Mar 2010 01:30:42 +0000 http://www.dynamicscrmtrickbag.com/2010/01/12/sending-e-mails-with-dynamics-crm-workflows/#comment-1228 Hi Steve, Sorry it took me a while to answer you, but yes I was referring to CRM Online. The currently downloadable version of the Dynamics CRM Online E-Mail Router supports the BPOS hosted version of Exchange. I've got it up and running myself and it works great. Better late than never, eh? Richard Hi Steve,

Sorry it took me a while to answer you, but yes I was referring to CRM Online. The currently downloadable version of the Dynamics CRM Online E-Mail Router supports the BPOS hosted version of Exchange. I’ve got it up and running myself and it works great.

Better late than never, eh?

Richard

]]> Comment on Yes, Dynamics CRM Really DOES Work with IE 8 by Gandalfe http://www.dynamicscrmtrickbag.com/2010/02/25/crmonline-ie8-yes/comment-page-1/#comment-1221 Gandalfe Fri, 26 Feb 2010 17:41:32 +0000 http://www.dynamicscrmtrickbag.com/2010/02/25/yes-dynamics-crm-really-does-work-with-ie-8/#comment-1221 Richard, thank for following up on this. Matt Cooper is using this experience to train other PMs how to reach out to our customers and readers. I *knew* there was a reason I luv'd and bookmarked your site. Be well my friend. Richard, thank for following up on this. Matt Cooper is using this experience to train other PMs how to reach out to our customers and readers. I *knew* there was a reason I luv’d and bookmarked your site. Be well my friend.

]]> Comment on Does Dynamics CRM REALLY Work with IE 8? by Richard Knudson http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1219 Richard Knudson Tue, 23 Feb 2010 21:19:17 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1219 Hi Frederic -- I appreciate the comment. When you say "disable the popup blocker" do you mean disable it for ALL sites, or just disable it for the specific CRM sites from the Privacy tab? And do you ever get the yellow "Internet Explorer has blocked this site from using an activeX control in an unsafe manner..." warning to go away entirely? Thanks! Hi Frederic — I appreciate the comment. When you say “disable the popup blocker” do you mean disable it for ALL sites, or just disable it for the specific CRM sites from the Privacy tab? And do you ever get the yellow “Internet Explorer has blocked this site from using an activeX control in an unsafe manner…” warning to go away entirely?

Thanks!

]]> Comment on Does Dynamics CRM REALLY Work with IE 8? by Frederic Tarasevicius http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1218 Frederic Tarasevicius Tue, 23 Feb 2010 20:16:46 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1218 I look forward to your follow up, we use CRM online with Win7 and IE8 and we do not have the same troubles you are facing. We have to disable IE Protected Mode, disable the popup blocker and add CRM to the trusted sites. This seems to resolve all of our issues. Do you use the Outlook Integration or just the web browser based CRM? I look forward to your follow up, we use CRM online with Win7 and IE8 and we do not have the same troubles you are facing.

We have to disable IE Protected Mode, disable the popup blocker and add CRM to the trusted sites. This seems to resolve all of our issues.

Do you use the Outlook Integration or just the web browser based CRM?

]]> Comment on Does Dynamics CRM REALLY Work with IE 8? by Richard Knudson http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1217 Richard Knudson Mon, 22 Feb 2010 21:21:33 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1217 Hi Matt -- I don't write articles like that as a backdoor way of getting special attention from product managers, but it never surprises me when that's the result! And yes, absolutely. I'll e-mail you separately and when we get the settings figured out, I'll post a followup note up here. Thanks for your responsiveness, and yes, my overall experience has been excellent. As I said, CRM Online sets the standard for cloud CRM, so it's always surprising when I come across something that needs a little work! Richard Hi Matt — I don’t write articles like that as a backdoor way of getting special attention from product managers, but it never surprises me when that’s the result! And yes, absolutely. I’ll e-mail you separately and when we get the settings figured out, I’ll post a followup note up here.

Thanks for your responsiveness, and yes, my overall experience has been excellent. As I said, CRM Online sets the standard for cloud CRM, so it’s always surprising when I come across something that needs a little work!

Richard

]]> Comment on Does Dynamics CRM REALLY Work with IE 8? by Matt Cooper http://www.dynamicscrmtrickbag.com/2010/02/22/crm-online-ie8/comment-page-1/#comment-1215 Matt Cooper Mon, 22 Feb 2010 16:32:50 +0000 http://www.dynamicscrmtrickbag.com/?p=1848#comment-1215 Hi Richard. I'm a program manger for CRM Online, and one of our partners forwarded a link to this post over to me. First of all, let me say that I'm really sorry you're having trouble with CRM Online! Obviously this isn't the experience we want you (or anyone) to have. As part of the engineering team responsible for the sign-in experience and Windows Live ID integration, I take these apparent bugs quite seriously. Can I enlist your help in getting to the bottom of them? If so, please shoot me an email at the address I submitted with this comment so I can ask a few follow-up questions. Thanks, and I hope the rest of your experience with CRM Online has been great. (If not, again, please shoot me an email!) Thanks, Matt Hi Richard. I’m a program manger for CRM Online, and one of our partners forwarded a link to this post over to me. First of all, let me say that I’m really sorry you’re having trouble with CRM Online! Obviously this isn’t the experience we want you (or anyone) to have.

As part of the engineering team responsible for the sign-in experience and Windows Live ID integration, I take these apparent bugs quite seriously. Can I enlist your help in getting to the bottom of them? If so, please shoot me an email at the address I submitted with this comment so I can ask a few follow-up questions.

Thanks, and I hope the rest of your experience with CRM Online has been great. (If not, again, please shoot me an email!)

Thanks,
Matt

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