Profile and Survey Customers with CRM 2011 Dialog Processes
December 31, 2011 – One of the most obvious applications of dialog processes are scripted conversations. And one of the most obvious examples of a scripted conversation is a survey. Dialog processes work great for all kinds of surveying and profiling requirements, and that’s what this special New Year’s Eve edition of the Dynamics CRM Trick Bag is all about. And for the record, without intending any disrespect to the Mayans, I think 2012 is going to be an excellent 365-day year!


