June 24, 2011 – I realize these numbers are modest, but like Einstein said, it’s all relative.

400 followers on Twitter. Whee! (And thank you.)

And, courtesy of CoreMotives web analytics, I can see that Trick Bag total page views for this 26th week of 2011 have hit an all-time high, and the week isn’t even over [...]

Unlike “A Tale of Two Cities”, my upcoming book, “Building Business Processes in Dynamics CRM 2011″, will be serialized on the author’s blog rather than his literary journal. Plus it won’t take 31 weeks. Here’s Installment 1, on Introducing Dialog Processes.

April 20, 2011 – There are lots of ways you can visualize data in Dynamics CRM 2011. Dashboards are great, but as Barry Givens pointed out in my favorite Convergence session, they aren’t the only way to create dashboard-style visualizations. You can also use the new multiple forms per entity functionality to create what I call “record-centric” dashboards, like the account dashboard I show in this article.

Nov. 18, 2009 — I’ve had a library of Dynamics CRM certification practice tests for some time, but somehow never found time to write explanations for the answers. Here’s my first go at it, with a lot more coming soon to registered users!

* For SharePoint 2007 and Dynamics CRM, anyway

As I’ve said more than a few times, SharePoint 2007 and Dynamics CRM have some interesting similarities and just as many important differences. Both have emerged as strategically important application development platforms, and I recommend a “right tool for the job” mindset when you’re trying to decide which [...]

Since I first posted some practice test content for the CRM 4 certification exams, I’ve been hard at work writing more questions, and QA’ing the existing ones.
Here are links to the demo versions of the most recent practice tests for the three core Dynamics CRM 4.0 exams. I call them demos since they have fewer questions [...]

April 12, 2010 – Thanks to CoreMotives (more on that in a separate article) I recently realized what a large percentage of Trick Bag visitors come from outside the US. Here’s a Trick Bag article with an “international” theme, about Dynamics CRM 4.0 (On-Premise) multi-lingual support. la bienvenida a las trickbag!

Recently I’ve been authoring practice test questions for the three core CRM 4 certification exams. I’ve got LOTS of other articles on the exams and how to prepare for them in the certification category; in this post I wanted to focus on the practice tests only, so they aren’t buried somewhere deep in a post.
Links to [...]

Back in the old good days, Microsoft Learning used to have some practice tests for the Dynamics CRM 4.0 certification exams. For a long time they were a staple of the CRM 4.0 training & certification bootcamps I ran for Microsoft: at the end of one of the classes I’d walk through them, ask the students [...]

Apart from one of my own, that is
I’ve written elsewhere that Dynamics CRM 4.0 Applications is the hardest of the three core Microsoft Certification exams. Here’s a detailed article I wrote about that particular exam, which I liked so much I took it twice, one week right after the next!
 Anyway, here’s my favorite non-Richard blog [...]