Into the Phoenix Fire!

I just returned to temperate Chicagoland after spending a sizzling week in the Pacific Northwest: it was 103 in Seattle on Wednesday, and it even got up to 101 in Forks, WA. Terrible weather for vampires, but it didn’t deter vampire fans, judging from the crowds at many of the Twilight tie-in [...]

At least, if their parents are CRM uber-geeks
My daughter Bridget always makes good use of the white boards at my office. Here’s her latest contribution to our marketing efforts:

I was quite impressed with this, especially since she didn’t even ask me to pay her for pitching my services. Gotta love these family businesses! In case [...]

If you’ve never seen the sun rise in downtown Chicago on or near the vernal equinox (autumnal will do just as well), it’s worth scheduling a trip for. I’m from Seattle originally, so I was always impressed with how Chicago’s street grid is laid out: unlike a city with actual geography getting in the way, [...]

If you went to http://search.twitter.com on March 10, 2009, and entered “kraft ”, here’s what you would have seen:
 
Is it just me, or is that first tweet sublime? Wow. I hope those Kraft brand managers appreciate it.
Just in case you want to refresh that search, you can always click here: http://search.twitter.com/search.atom?lang=en&q=kraft+%3A%29&rpp=100
Now if you will excuse me, I’m [...]

 
For me, Saturday February 28, 2009 was a Big Bang of sorts. I’d spent the better part of the previous two weeks somewhere between the depths of despair and slight glimmers of hope. Mostly the former. My company was at the (long) tail-end of an office move, and the last to go was our collection [...]

And I know not how to repent
Full disclosure: I hesitate to write this. Maybe it’s paranoia or maybe it’s recession-induced crankiness, but I’m afraid as soon as I click “submit” Google will shut down my Analytics account, or my gmail account, or even my AdWords account (the horror!). Here’s why.
Almost a month ago I launched [...]