February 7, 2010 – Dynamics CRM is the best place to store your customer information, and track all of your sales, marketing and service interactions with them. Unfortunately, it’s not the best place to perform some of those interactions, such as e-mail. Yes, it’s fine for tracking one-off e-mails (especially if you’re using the Outlook client), but when it comes to e-mail marketing, the out-of-the-box features of Dynamics CRM leave plenty to be desired. What we need is e-mail marketing integrated with Dynamics CRM. There are more options all for this all the time, and here’s an article where I discuss integrations for both Exact Target and Constant Contact, and my recent experience with the Constant Contact integration

Jan. 26, 2010 — Dynamics CRM is a great product, but it’s got some feature gaps. One of the big ones is in e-mail marketing. Hosted e-mail marketing services fill the gap, but it’s a total hassle sending e-mails from a completely separate application! Here’s an introduction to a solution that integrates Dynamics CRM and Constant Contact: C-Cubed from Zero2TenCRM.

Internet Marketing in Dynamics CRM Online works great — no code required custom landing pages now let you track leads back to any web page or campaign.

The new (Feb. 2009) Internet Marketing features in Dynamics CRM Online are pretty cool and deserve a look.