May 24, 2010 – Dynamics CRM form script – JavaScript behind form events – should be in your repertoire if you’re a Dynamics CRM professional. This article discusses its use, compares it to a couple of other methods that can sometimes be used for the same results, and provides a few useful snippets of JavaScript for CRM forms.

May 23, 2010 – Dynamics CRM 4.0 is a great platform for building custom apps, and if you’re interested in learning how to do that, I’ve got some good options for you. Here’s a short summary.

May 20, 2010 – Here’s a short (8-minute) video I just made to describe what you’ll learn in my one-day live online class, Customizing Dynamics CRM and the XRM Platform.

May 19, 2010 – In part 1 of this 2-part series on digital marketing integrated in Dynamics CRM, I focused on CoreMotives’ e-mail marketing features. This article covers the web analytics piece, and why I like it in my CRM.

May 13, 2010 – My no-good, dirty-rotten lousy day that ended up good.

May 11, 2010 – If you want to add some social to your Dynamics CRM, and you want a simple way to get started, this article and the accompanying video describes an easy customization to the contact entity you might find useful.

May 8, 2010 – I’ve been thinking a lot about social CRM lately, and here’s a summary of my thinking on how “social” impacts our CRM efforts.

May 8, 2010 – This short article mainly contains a link to the recording of Rhett Thompson’s presentation at the April meeting of the Dynamics CRM User Group, on CoreMotives integrated digital marketing features.

May 2, 2010 — The recent Microsoft Convergence conference was a good show. From my perspective I’ll fondly remember it as the “cloud computing and social CRM Convergence”. Here’s my admittedly CRM-centric recap of Convergence 2010.