In the Cloud, New Features Just Happen!

 

     Here’s an e-mail I received from the Microsoft Dynamics CRM Online team regarding the upcoming November 2009 service update. This is one of the things I like best about the Dynamics CRM Online version of cloud computing: important new features just happen, and I don’t have to install anything! 

Dear Richard Knudson,

As part of Microsoft’s commitment to ongoing innovation and customer success, we are set to deliver our next Microsoft Dynamics CRM Online service update in November 2009. This update will provide your organization with increased business benefits that accelerate time to value in areas such as:

  • Access to Microsoft Dynamics CRM Online through a range of mobile devices
  • In-page help and how-to guidance to provide an even richer experience for new users
  • The ability to add additional storage capacity to accommodate even larger customer databases
  • The introduction of a Home Page dashboard that gives improved visibility into data through embedded charts
  • A new release of Microsoft Dynamics CRM Online for Outlook with improved performance and usability
  • Enhanced data import capabilities through an updated import wizard experience

We will begin upgrading existing organizations in early November. We plan to conduct the upgrades during off-peak hours to minimize the impact to your business. You will receive advance notice of your scheduled upgrade time approximately one week prior. If you have any questions about this update or about Microsoft Dynamics CRM Online, please contact our Customer Service team by dialing 1-877-CRM-CHOICE (1-877-276-2464).

We appreciate your business and look forward to your continued success with Microsoft Dynamics CRM Online.


Thank you,

The Microsoft Dynamics CRM Online Team 

 
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October 14, 2009 · Filed under CRM Online, Cloud, and Social

1 Comment »

  1. Top Five Reasons to Like Dynamics CRM Online Said,

    October 14, 2009 @ 5:24 am

    [...] So if you’re running Dynamics CRM Online now, you’re getting a sneak preview of features the on-premise product won’t see until Dynamics CRM 4.0 comes out! For example, some important new features will be in the November 2009 service update. Here’s a preview. [...]

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