Sorry about that. Wasn’t trying to make you choke! Seriously, though, I wasn’t disappointed with our move to Quickbooks. (possibly having to do w/ the fact that I personally don’t DO the accounting). We’ve been a small business, with me personally doing most of the billable work, and a handful of outside contractors I’ve used over the last year or so. We’ve averaged about 30 invoices per month for the last year, with one person doing all of the accounting, and with that volume QB has been fine. For me, the compelling reason to integrate CRM with our accounting would have been for the “showcase” value, so I could show it to potential clients who wanted to do something similar, demonstrate our bona fides and all that. Somehow, that particular project never quite bubbled up to the top of my to-do list, so we limped along with an accounting system disconnected from our CRM.

I agree with you, though: for most businesses, integrating CRM and ERP/accounting is a good thing to do.

I am really surprised you have not integrated your CRM with accounting.

For us the move to the cloud was a no-brainer. CRM was the bet part, BPOS the worst (don’t do it! ), and the Joomla move for the web site was a difficult choice for a SP guy like me, but the right one. For some reason, I thought you guys were already on Joomla. Anyway, check it out: http://www.imginc.net It’s a work in progress, but at least I don’t have to host it!