If ever there were a good candidate for cloud computing the Microsoft way, it’s me. I’ve managed a Microsoft partner firm for …well, a long time, and we pretty much drink the Redmond kool-aid: Exchange for email, SharePoint for our web site and collaboration, Office for all the docs that go into SharePoint, Dynamics CRM [...]

For anybody familiar with DCRMUG, this won’t come as a surprise: I need some help!
 
My intentions are good, I’m committed, my energy level is high…but I’m full-time on a consulting gig and just don’t have enough time.
Anyway, I’m looking for what we used to call a “web master” for DCRMUG. I think with about 5 hours [...]

Dynamics CRM 4.0 is a great CRM. It’s got great integration with Outlook, is available in both hosted and on-premise versions, and has excellent out of the box support for the primary “CRM” scenarios: sales, marketing, service management, service scheduling. The hosted (”CRM Online”) version even has a very nice new implementation of Internet Marketing [...]

If you are reading this and had planned on attending the Dynamics CRM User Group Meeting on 2/26…I apologize. We had an unforutunate perfoect storm of server and connectivity problems, and I felt terrible about having to cancel at the last minute. But Live Meeting sessions without the Live Meeting part are inherently boring.
Anyway, I [...]

If you went to http://search.twitter.com on March 10, 2009, and entered “kraft ”, here’s what you would have seen:
 
Is it just me, or is that first tweet sublime? Wow. I hope those Kraft brand managers appreciate it.
Just in case you want to refresh that search, you can always click here: http://search.twitter.com/search.atom?lang=en&q=kraft+%3A%29&rpp=100
Now if you will excuse me, I’m [...]

 
 CRM News You Can Use

From Richard Knudson and IMG
 

Dear colleague,
 
Just in case you wanted to attend the February meeting of the Dynamics CRM User Group, but couldn’t because I cancelled it at the last minute…I’m sorry! Please click here to find an explanation, plus another mea culpa, and best of all recordings of what I had planned [...]

In my (apparently) ongoing series of articles on mashing up Dynamics CRM with various web applications, here’s the latest installment: Twitter. You might be familiar with the technique: using a little client-side scripting to update the src property of an IFRAME. I’ve illustrated it before in a some  different contexts – here are three:
·         Search [...]

Internet Marketing in Dynamics CRM Online works great — no code required custom landing pages now let you track leads back to any web page or campaign.

For about the last month I’ve been working fulltime on an enormous MOSS 2007 rollout for a big Chicago-based enterprise. For the couple of years before that I’d been almost 100% on Dynamics CRM. Which goes some of the way to explaining my recent posting paucity, but that’s beside the point.
In any case, since my [...]